FAQ

Need more trip information on our Patagonia vacation packages? Below we have information ranging from clothes that should be packed on your Patagonia vacation to the necessary documents for the trip. We want to make sure your Chile travel is a memorable one. Be sure to catch the penguins before they migrate north!
We accept many different forms of payment onboard, so check what currency you will need before boarding. Unfortunately we don’t carry internet onboard, but with the Patagonia vacation packages that we offer, you’ll be too captivated by the jaw-dropping scenery to worry about an internet connection.

What is included in the cruise rate?

  • Breakfast, lunch and dinner
  • Free Bar
  • Daily land excursions as scheduled by the ships
  • Whisky and hot chocolate during the excursions
  • All on board activities

Is there Internet connection on board?

We do not have Internet service on board.

Are there additional charges?

Yes, Taxes & Fees are additional charges and they are detailed below:

The total fee per person for 2011-2012 and 2012-2013 bookings will be as follows:

- Punta Arenas to Ushuaia route: US$30, Port Tax and National Parks Fee.
- Ushuaia to Punta Arenas route: US$30, Port Tax, Exit Fee and National Parks Fee.

These values may vary depending on the amount determined by the port authorities.
These values are not included in the cruise rate and must be paid along with final payment

What will we see during the trip?

  • Navigation through the legendary Strait of Magellan and Beagle Channel
  • Navigation through the glaciers and fjords of the Darwin Mountain Range
  • The areas declared by the United Nations as the most virgin ones in the world
  • Flora and Fauna of great beauty: native forests, sea lions, elephant seals, cormorans, exotic flowers, southern dolphins, etc.
  • One of the largest penguin colonies in the Southern Hemisphere
  • The mythical Cape Horn

What are the possible landings?

  • Ainsworth Bay
  • Tuckers Islets
  • Cape Horn
  • Wulaia Bay
  • Pia Glacier
  • Aguila Glacier
  • Garibaldi Glacier
  • Piloto and Nena Glaciers
  • Magdalena Island
  • Punta Arenas
  • Ushuaia

What are the lectures given on the cruise?

  • Navigation routes
  • Flora and fauna of the Magellan region
  • Glaciology
  • The Beagle Channel
  • Marine mammals
  • The Strait of Magellan
  • Magellan penguins
  • Natives of Patagonia

Do we always disembark at Cape Horn National Park?

Disembarkation at Cape Horn National Park is subject to weather conditions. Disembarkation success rate for this excursion last season was 70%.

Are penguins seen throughout the season?

No, penguins normally can be seen from early October through early April. Then, they migrate to the north.

Is there a store on board?

You will find on our ships small souvenir store where you will see exclusive designs in sports wear, souvenirs and different gift items, created exclusively for Cruceros Australis.

Should we tip on board?

Tips are at the discretion of the passenger, we suggest US$ 15 per day per passenger, to be settled at the reception lounge on the last day of the cruise.

What will the weather be like?

During the cruise season, the temperature fluctuates between 5 and 15 degrees centigrade (41 and 59 Farenheit degrees).

Are pets allowed?

We regret not being able to accept pets on board.

Are there safety boxes available?

The ships are not responsable for loss of money, travellers checks, jewels or other valuables. For your comfort and security we have safety boxes in each cabin.

Is smoking allowed on board?

Smoking is only allowed in the ship's outer decks due to Chilean law 20.105, which forbids smoking indoors.

Is there any insurance policy?

The Cruise lines (Transportes Marítimos Terra Australis S.A.; Transportes Marítimos Via Australis S.A. and Transportes Marítimos Geo Australis S.A.) count with insurance policies that cover civil liability for potential losses or damages that may be suffered by, or caused to passengers and their properties on board of the vessels. Said liability is governed by the conditions of the sea transportation contract of passengers, evidenced in passenger´s ticket, and by the pertinent regulations of the Third Book of Commercial Code of the Republic of Chile. Notwisthstanding, if the passenger wishes to be covered for health, death or other risk that could take place during the voyage, affecting the passenger or his/her goods, or whishes to have assistance in those events, it´s recommendable that he/she acquires a special insurance policy risk with the company of his/her preference.

What is the electric voltage on board?

Cabins are equipped with 220 volt plugs. Plugs for both 220 volts and for 110 volts are found in the bathroom.

What is the official language?

Official languages on board are Spanish and English. However, you may find guides who speak French, German and Italian.

How can I pay on board?

Items purchased at the shop such as souvenirs, videos, sportswear and others can be paid with Mastercard, Visa, American Express and Diners credit cards, travelers checks, US dollars, Euros, Chilean pesos or Argentinean pesos.

Is there first aid care?

We have on board of the vessel personnel prepared to provide first aid attention and care to passengers, should this be required.

Are there hair dryers on board?

All cabins are equipped with hair dryers.

Are there elevators on board?

The ships do not have elevators or equipment necessary for the handicap.

Online Booking

  • Route:
  • Month:
  • Year:
  • Adults:
Send